ServiceNow AI Agents + Control Tower
USDM defines intended use, governance, human review, and audit evidence so regulated teams can adopt ServiceNow AI with confidence.
USDM + ServiceNow
Transform how life sciences companies leverage ServiceNow.
USDM helps life sciences organizations implement, govern, and validate ServiceNow — from ITSM, ITAM, ITOM, CMDB, and CSDM to AI Agents, AI Control Tower, and AI-enabled operations.
Partnership capabilities
Where USDM strengthens ServiceNow for regulated operations.
ProcessX on ServiceNow
Validated workflow automation for GxP and non-GxP use cases across IT, quality, and operations on the Now Platform.
Automated Validation
Accelerate ServiceNow releases with automated testing, SDLC artifacts, validation lifecycle management, and AI governance alignment.
Resources
Related ServiceNow resources
Insights, case studies, and technical resources for life sciences organizations working with ServiceNow.
Solution
ProcessX on ServiceNow
Validated workflow automation for regulated operations.
Webinar
Managing GxP Workflows & Continuous Cloud Compliance with ProcessX and ServiceNow
How ProcessX and ServiceNow support compliant workflow automation.
Compliance
USDM Cloud Assurance
The compliance path for regulated cloud and platform deployments.
Talk to a ServiceNow specialist
Transform IT and quality operations on ServiceNow.
USDM helps regulated organizations get full value from the Now Platform — from validated ITSM to ProcessX GxP AI Workflows — with compliance built in from the start.
- ProcessX: fully validated GxP application on the Now Platform
- Regulated ITSM, adverse event intake, and Part 11 controls
- Automated validation for ServiceNow releases
- AI agents and intelligent workflows for GxP processes